1. WEBSITE USE TERMS
Welcome to ingcostore.com (hereinafter referred to as the 'Website'). By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as any other applicable laws, regulations, and policies of the Republic of the Philippines. If you do not agree to these terms, you must discontinue use of the Website immediately.
These terms are established to provide a secure and pleasant experience for all customers. Please be aware that you must be at least 18 years old to access and use our website. If you are under 18, you may use our website under the supervision of a legal parent or guardian. Please review the following guidelines and prohibited actions to understand your responsibilities and our expectations.
1.1. Prohibited Actions
1.1.1. Use of any external applications, search engines, scraping tools, or automated applications that could disrupt, interrupt, or flood requests that damage our website’s functionality.
1.1.2. Using the website for any illegal transactions or activities.
1.1.3. Impersonating any person or entity, or misrepresenting your relationship with them to mislead transactions.
1.1.4. Posting, promoting, and sharing any prohibited content in any part or pages of the website.
1.2. User Responsibilities and Proper Use
1.2.1. Accurate Information: You shall provide and maintain accurate, current, and complete information during registration and throughout the usage of our website. Any misrepresentation may result in suspension or termination of your account. For more information, please read the “Account Termination” section.
1.2.2. Account Security: You are responsible for protecting the security of your account credentials. Any actions taken under your account are presumed to be authorized by you. Notify us immediately of any unauthorized use. For more information, please read our “Privacy Policy” section.
1.2.3. Non-commercial Use: The Website is intended solely for personal, non-commercial use. Commercial exploitation, including unauthorized advertising, solicitation, or selling, is prohibited without express written consent from ingcostore.com. For more information, please read the “Copyrights and Usage” section.
1.2.4. Respect for Other Users: You agree not to harass, harm, or infringe on the rights of other users or third parties through your actions on the Website. For more information, please read our “User Conduct” section.
1.2.5. Content Responsibility: You are solely responsible for any content you post or share on the platform. By doing so, you grant ingcostore.com the right to use, reproduce, and distribute such content within the scope of the Website’s operations. For more information, please read our “User Content Policy” section.
1.3. ingcostore.com may:
Restrict, block or terminate any user account from accessing or using our website for any reason. Monitor and oversee all activities, content, and materials on our website.
Investigate any breaches of these Terms of use and take any necessary actions, as deemed appropriate at our sole discretion.
Failure to comply with these responsibilities may result in immediate suspension or termination of your access to the Website and potential legal action.
2. CHANGES TO THESE TERMS
ingcostore.com reserves the right to update, modify, or remove these Terms of Use, in whole or in part, at any time. We will inform you of major updates, but it is your responsibility to periodically review the terms. We are not liable for any inconvenience or damages these changes may cause. Stay informed by subscribing to our emails and following us on social media. By continuing to use our website following any updates, you agree to the revised terms. If you disagree with the updated terms, you may discontinue using and buying on our website.
3. USER ACCOUNT CONTROL
Your account information such as passwords, locations, payment details, and other personal data is managed and processed by Shopify on behalf of ingcostore.com. This processing helps us operate our shop and provide quality service to you, our valued customers. Shopify processes your data under the direction of ingcostore.com and our Terms of Service and Privacy Policy apply to this data handling, not Shopify’s.
By creating an account, you agree to provide necessary personal information. You may update, delete, or change your information and password at any time. Please remember that you are responsible for any breaches or damages that may result from unauthorized access to your account. For more questions on how Shopify manages your information, we recommend you read this: Shopify Consumer Privacy Policy
Tip to our valued customers:
To safeguard your personal account information against any data breaches, please use strong passwords and enable two-factor authentications if available.
4.PROMO, PRICES, CAMPAIGNAND ADJUSTMENTS
All prices listed on ingcostore.com are subject to change at any time without prior notice and are inclusive of applicable taxes. If an item has no stock, we reserve the right to cancel any order with an inventory issue, even after the order has been confirmed or a shipping receipt has been issued. In the event of such a cancellation, we will contact you to inform you of the situation.
Advisory for midnight shoppers:
During promos, our price adjustment happens every 12 midnight. During this time, prices may be temporarily adjusted or unavailable as they are updated to match the big sale price drop. We recommend waiting until 1:30 AM or later before placing your orders. Please be aware that we can't control how quickly the prices sync, so there might be slight discrepancies during this time.
5. CONTENT ACCURACY AND UPDATES
ingcostore.com makes every effort to ensure the accuracy and currency of information on our website, we do not guarantee that all content is free from errors or omissions. We may correct inaccuracies, and update, or modify content at any time without prior notice. It is your responsibility to regularly review the website and stay informed of any changes to the material or information provided.
6. ORDER OFFERS AND ORDER ACCEPTANCE PROCESS
6.1. Browsing and Adding Items to Cart:
6.1.1. Navigate through categories or use the search bar to find specific items you wish to buy.
6.1.2. Click on a product for detailed information such as description, price, size, color, and quantity.
6.1.3. Once you’ve selected your desired items, click the “Add to Cart” button. You can continue shopping or view your cart by selecting the cart icon.
6.2. Review and Proceed to Checkout:
6.2.1. Click the shopping cart icon to view your selected items. You can edit quantities, remove items, or apply discount codes.
6.2.2. Once satisfied with your cart, click “Checkout” to start the purchase process.
6.3. Checkout Process:
6.3.1. Log in to your existing account or create a new one to save your details for future orders.
6.3.2. Provide accurate shipping details and choose your preferred shipping method.
6.3.3. Select your cashless payment method (e.g., credit/debit card) and securely enter payment information.
6.4. Confirm and Place Your Order:
6.4.1. Ensure all details, shipping address, payment method, items, and total costs are correct.
6.4.2. Once confirmed, click "Submit Order" to finalize your purchase. A confirmation page with your order number will appear.
6.5. Order Confirmation and Acceptance:
6.5.1. You’ll receive an email confirming your order and providing an order reference number.
6.5.2. Your order is officially accepted once ingcostore.com processes and confirms your payment. You’ll receive a notification with shipment details.
6.6. Modifications & Order Rejection:
6.6.1. Changes or cancellations may be limited once your order is processed. Contact customer service for assistance.
6.6.2. We may reject any order due to product availability or suspected fraud. If this happens, you’ll be notified and refunded in full.
6.7. Pricing & Availability:
6.7.1. All orders are subject to product availability and current pricing. If an item becomes unavailable due to stock issues, we’ll notify you with options for a resolution, such as substitutions or cancellations.
7. ORDER CRITERIA
To ensure a smooth and effective ordering experience, please review the following criteria. Adhering to these guidelines will help us process your orders accurately and efficiently:
7.1. Eligibility:
7.1.1. An account is required to place an order. This allows us to manage and track your orders effectively.
7.1.2. You must be at least 18 years old or have the consent of a parent or guardian to make a purchase.
7.2. Product Availability:
7.2.1. Orders are contingent upon product availability. If an item is out of stock or discontinued, we will inform you as soon as possible.
7.2.2. During campaigns or sales, order quantities may be limited to ensure fair access for all customers.
7.2.3. There may be limits on the number of items you can purchase for certain products to ensure fair availability for all customers.
7.3. Order Information:
7.3.1. Provide correct and complete shipping and billing information to avoid delays or issues with your order.
7.3.2. Ensure your payment is successfully processed and you have received confirmation. We may conduct verification procedures to confirm the authenticity of the transaction. If payment has been processed on your end but has not yet reflected on our system, the order will not be processed. We are not liable for any damages due to delays in reflecting or crediting to our account.
7.4. Shipping and Delivery:
7.4.1. Orders will be sent to the address you provide during checkout. Verify that your address is complete and accurate to prevent delivery problems.
7.4.2. We do not have full control over delivery times, as all deliveries are handled by our delivery partner. While we strive to fulfill orders within the estimated timeframe, unforeseen delays or events may happen that are beyond our control or our delivery partner. As a result, delivery times are not guaranteed. For our delivery partner’s estimated shipping days, please refer to this link.
7.5. Order Confirmation and Modifications:
Please check it to confirm that all details are accurate.
7.5.1. After placing your order, you will receive an email with all the relevant details.
7.5.2. Once an order is placed, changes or cancellations may not be possible. Contact our customer support team promptly if you need to make any adjustments.
7.6. Returns and Exchanges:
7.6.1. Familiarize yourself with our Return Policy to understand the conditions under which items can be returned and/or exchanged. Returns must be completed within the designated timeframe and in their original condition.
7.6.2. Follow the provided instructions to ensure your return or exchange is processed correctly.
7.7. Policy Compliance:
7.7.1. By placing an order, you agree to follow our Terms and Conditions, including all related policies for ordering, payment, and returns.
9. ORDER DETAILS AND CHANGES
9.1. Order Modifications:
If you need to modify your order, such as adjusting quantities or updating shipping details, please contact our customer support team as soon as possible. Modifications can only be made before the order enters the processing or shipping stages.
9.2. Order Cancellations:
To cancel an order, contact us immediately. You can only request a cancellation if the order has not been processed or shipped. Once processing begins, cancellation options may be limited.
9.3. Refusal and Cancellation Rights:
ingcostore.com reserves the right to refuse or cancel any order, including but not limited to cases where:
- The order exceeds available stock levels.
- The order appears fraudulent or suspicious.
9.4. Incorrect Order Details:
If you notice any errors or discrepancies in your order details, please inform us immediately. While we will make reasonable efforts to correct any issues, we cannot guarantee changes once the order is in processing.
9.5. Order Status:
Track your order status through your account on ingcostore.com or via the tracking information provided in your confirmation email.
9.6. Returns and Exchanges:
For more information, please read our Refund and Exchange Policy.
9.7. Customer Responsibility:
It is the customer's responsibility to ensure that all order details are accurate before finalizing your purchase. ingcostore.com is not liable for errors resulting from incorrect information provided by the customer.
10. PROMOTIONAL CODE RULES
10.1. Validity Period:
Promotional codes provided by ingcostore.com are valid for a limited period only. The expiration date of each code will be specified at the time of issuance. If there is a system error or incorrect details provided by the customer, we may replace the promotional code at our discretion.
10.2. Usage Restrictions:
Promotional codes are intended for exclusive use and must not be copied, sold, transferred, or shared with others. Each code is unique and may be subject to specific terms and conditions, which should be reviewed carefully.
10.3. Code Redemption:
To redeem a promotional code, it must be entered correctly during the checkout process. Codes cannot be applied retroactively to previous orders or combined with other discounts, offers, or promotions unless otherwise stated.
10.4. System Errors:
In the event of a system error or if incorrect details are provided by the customer, ingcostore.com reserves the right to correct the issue. This may include replacing the promotional code or adjusting the order to reflect the intended discount. We will inform our customers about the issue to assure transparency and clarity.
10.5. Exclusions:
Certain products or services may be excluded from promotional offers. Please refer to the specific terms associated with each promotional code to understand any applicable exclusions or limitations.
10.6. No Cash Value:
Promotional codes have no cash value and cannot be exchanged for cash or credit. They are intended solely to reduce the cost of eligible purchases made through ingcostore.com.
10.7. Compliance:
By using a promotional code, you agree to comply with all terms and conditions associated with the offer. Failure to adhere to these rules may result in the invalidation of your promotional code and forfeiture of any related discounts.
10.8. Modification and Termination:
ingcostore.com reserves the right to modify or terminate promotional codes and related offers. We will notify you of any changes through our website or other suitable channels, ensuring that you have the opportunity to take advantage of the promotion before any modifications are made.
11. PAYMENT TERMS
At ingcostore.com, we strive to provide a seamless shopping experience by offering multiple payment options tailored to your convenience. Our payment methods ensure flexibility and security for all your purchases. Please be aware that specific terms and conditions apply to all transactions, including bank verification and credit checks.
12. Payment Methods
Cash on Delivery (COD): Available Nationwide Delivery. Upon receiving your order, pay the delivery agent directly.
Digital or Card Payment: We accept Visa, MasterCard, and payments via Third Party Service providers.
Over the Counter (Physical Store): Pay directly at our store locations.
We reserve the right to verify the validity of the customer’s payment method and authorization to use it. If such verification is not confirmed, we may cancel the relevant transaction.
13. Payment Disclaimer
We take no responsibility for any loss, damages, or theft related to the customer’s chosen payment method during shipping, due to incorrect shipping information provided by the customer, or any erroneous remittance by the customer in connection with the payment for items purchased.
4. Order Cancellation Policy
At ingcostore.com, Customers have 2 working-day allowances from the order date to request a cancellation, as long as the order has not been processed or shipped. If such a cancellation request has been done earlier than the given time allowance and the package has been shipped out, the customer shall shoulder the shipping costs of the canceled item.
4.1. Reasons your Order May Get Canceled:
Product Availability (out of stock)
If an item is out of stock when processing the order, it may be canceled. Our customers will be notified promptly via email or one of our authorized representatives. Once notified, a full refund will be issued within the timeframe allowed by the Refund and Return policy.
Suspected Fraud Orders
Orders flagged as potentially fraudulent, due to issues such as mismatched billing and shipping addresses or suspicious payment methods, will be canceled to protect the customer and our website (ingcostore.com).
Payment and Order Details Issues
Orders may be canceled due to payment processing issues, such as insufficient funds or declined transactions, as well as inaccurate or incomplete order information, like incorrect shipping addresses.
4.2. How Does ingcostore.com Handle Cancellation
When you request a cancellation through our Website, your request will be processed by our third-party service provider. All cancellations will follow the refund procedure outlined in our Third-party service provider system. If your order is eligible for a refund, the full amount will be credited back to your original payment method without any deductions. Please ensure you provide accurate order details to facilitate a smooth cancellation process.
Once your cancellation is confirmed, we will keep you informed throughout the entire process. If there are any delays due to unforeseen circumstances, we will immediately notify you via E-mail, SMS, or any messaging platform integrated into our website that the cancellation is done.
Important Notice to Customers:
ingcostore.com reserves the right to cancel any order, including those that have been confirmed or for which a shipping receipt has been issued, based on the information provided above. In the event of such a cancellation, we will promptly contact you to inform you of the situation. ingcostore.com also does not reduce the amount of refund on a return or cancellation, through the assessment of a restocking fee or any other charge for any return or cancellation that occurs under the Return policy, or for any Chargeback that occurs under applicable rules and regulations.
14.1. Force Majeure:
ingcostore.com is not liable for any delays, interruptions, or cancellations of orders due to events beyond our control, such as natural disasters, government actions, strikes, or technical failures. In such cases, we may cancel orders, limit access to our website, or delay services without prior notice. Your understanding and cooperation during these events are appreciated. In compliance with Article 1174 of the Philippine Civil Code.
Orders may be canceled if items are out of stock, system errors, or discrepancies in item details, images, or promotions. If any of these occurs, ingcostore.com will automatically cancel your order, and you will receive a full refund up to 15 working days.
16. SHIPPING AND DELIVERY
16.1. Shipping Areas:
We provide shipping services in the Philippines, encompassing both Metro Manila and provincial regions.
16.2. Delivery Timeframes:
16.2.1. Metro Manila: Orders are typically delivered within 1 to 3 working days from the date of order processing.
16.2.2. Provinces: Orders are generally delivered within 7 to 14 working days from the date of order processing. These timeframes are estimates and may be subject to variation due to unforeseen circumstances.
16.3. Holiday Delays Disclaimer:
Please note that during peak holiday seasons, both metro and provincial deliveries may experience delays due to increased order volumes, limited service days, and other logistical challenges. Delivery times may be longer than usual, and we ask for your understanding and patience as we work to process and deliver all orders as efficiently as possible. We appreciate your cooperation and understanding during these busy periods.
16.3. Product Availability:
Delivery of products is contingent upon availability. While we make every effort to maintain updated stock information on our website, there may be instances where a product becomes unavailable between updates.
16.4. Order Processing:
Orders will be processed during our standard business hours. Orders received outside of these hours, or on weekends and holidays, shall be processed on the following working day.
16.5. Receiving Your Order:
16.5.1. Cardholder Requirements: The cardholder is required to present the following upon delivery:
- A valid government ID with a photo and signature
16.5.2. Authorized Representative: In the event that the cardholder is unavailable, an authorized representative may accept the package provided they possess:
- A signed authorization letter from the cardholder
- A copy of the cardholder's valid identification card with photo and signature
- A copy of the representative's valid identification card with photo and signature
16.6. Shipping Costs:
16.6.1. Shipping fees shall be determined based on the delivery address and the weight or dimensions of the order. The total shipping cost will be displayed during the checkout process.
16.7. Address Accuracy:
16.7.1. It’s the customer's responsibility to ensure that the shipping address provided is accurate and complete. We disclaim any liability for delays or issues arising from incorrect address information.
16.8. Delivery Issues and Policies:
16.8.1. Should the first delivery attempt be unsuccessful due to the receiver’s absence, we reserve the right to impose an additional delivery fee.
16.8.2. In the event that three delivery attempts fail, ingcostore.com reserves the right to terminate the transaction, with any payments made being forfeited.
16.8.3. Delivery timeframes are provided as estimates, and while we will endeavor to notify you via email of any delays, we shall not be held liable for any such delays. Should your product be delayed, it will be dispatched as soon as it becomes available.
16.8.4. If you do not receive your product by the projected delivery date, you must notify us within 3 days. We will make reasonable efforts to locate and deliver the package.
16.8.5. If there are unauthorized persons who use your card to make a purchase, please notify our customer support team immediately to hold the processing of the order. We will not mark it as delivered until the issue is resolved.
16.9.6. If we do not receive your notification within this period, you will be deemed to have received the product, subject to your rights under Philippine law.
17. RISK AND RESPONSIBILITY
Once your order has been delivered, you assume all risk for any damage, loss, or theft of the items. ingcostore.com does not claim ownership of the items once full payment has been received including delivery charges.
17.1. Risk Assumption:
Upon delivery, all risks related to damage, loss, or theft of the items are transferred to you. This means that once the items are delivered to your specified address, ingcostore.com is no longer responsible for any issues that may arise. It is advisable to ensure that someone is available to receive the delivery to minimize the risk of theft or damage.
17.2. Ownership Transfer:
ingcostore.com relinquishes ownership of the items once full payment, including delivery charges, are completed. This means that after you have paid for your order in full, including any applicable delivery fees, the items become your property. Any subsequent issues with the items are your responsibility.
17.3. Inspection:
Please inspect your order upon delivery to ensure all items are received in good condition. It is important to check for any visible damage or discrepancies in your order immediately upon receipt. This allows you to address any issues promptly and ensures that you receive the products in the expected condition.
17.4. Reporting Issues:
Any issues or discrepancies should be reported to our customer service within 24 hours of delivery. If you notice any problems with your order, such as missing items, damage, or incorrect products, please contact our customer service team as soon as possible. Prompt reporting helps us address and resolve any issues efficiently.
17.5. Insurance:
Consider purchasing additional insurance for high-value items to cover potential risks during transit. While we ensure your items are delivered safely, extra insurance can provide more protection for valuable items. This can help cover the cost of replacement or repair in case of damage or loss during shipping.
17.6. Delivery Confirmation:
Ensure someone is available to receive and sign for the delivery to avoid unattended packages. Having someone present to accept the delivery reduces the risk of theft or damage. If you are unable to be present, consider arranging for a trusted person to receive the package on your behalf.
18. LIMITATION OF LIABILITIES
To the fullest extent permitted by law, ingcostore.com shall not be liable for any direct, indirect, punitive, special, incidental, consequential, or exemplary damages. This includes, but is not limited to, loss of business, revenue, profits, goodwill, data, electronically transmitted orders, or other economic losses arising from or related to the use of our website. This limitation applies even if ingcostore.com has been advised of or could reasonably foresee the possibility of such damages, whether arising from breach of contract, tort (including negligence), or otherwise. Specifically, our liability is excluded for damages related to:
18.1 Use or Inability to Use the Website:
Any issues arising from your ability or inability to access or use the website, including interruptions, errors, or malfunctions in website functionality.
18.2 Procurement of Substitute Goods:
Costs incurred from obtaining substitute goods due to issues with products, data, or information purchased or accessed through the website, including the failure to deliver or defects in delivered items.
18.3 Third-Party Conduct:
Claims related to the actions or statements of third parties on the website. This includes unauthorized access to or alteration of your data, malicious activities such as hacking or fraud, and any false or misleading information provided by third parties.
18.4 Content and Information:
Any issues resulting from content, information, or materials that you download, use, modify, or distribute from the website, including any inaccuracies or errors in such content.
In jurisdictions where the exclusion or limitation of certain damages is not allowed, some of the above limitations may not apply.
19. EXCLUSION OF LIABILITIES
We aim to provide reliable information on our website, but we cannot guarantee its completeness or accuracy. Please use the information at your discretion. Using our website is at your own risk, and we are not responsible for any resulting loss or damage. Links to external websites are provided for your convenience, but we do not control their content. In addition to that, we cannot ensure our website’s availability at all times due to potential technical issues beyond our control.
19.1 Website and Technical Issues:
ingcostore.com is not responsible for any direct or indirect losses arising from system failures, interruptions, transmission delays, computer viruses, system errors, or malicious, destructive, or corrupt codes. We disclaim any liability for damages related to your use of the website or products purchased, including:
- Loss of profits
- Loss of data
- Other intangible losses
Important notice:
Your usage of our website is at your own risk, and we make no warranties regarding the accuracy, completeness, or reliability of the content provided.
19.2 Exclusion of Liability for Products:
ingcostore.com is not responsible for any direct or indirect losses arising from product defects or other issues. We disclaim any liability for damages related to the use of our products including but not limited to:
- Manufacturing defects
- Improper use or handling
- Inadequate maintenance
- Unauthorized modifications
We do not guarantee the performance, durability, or suitability of our products for any specific purpose. Your use of our products is at your own risk, and we make no warranties regarding their quality, reliability, or fitness for a particular purpose.
A product is considered defective when it fails to meet the expected level of safety given the relevant circumstances, which may include but are not limited to: design, manufacturing, warnings, and instructions.
- Presentation of the product
- Use and hazards reasonably expected of it
- The time it was put into circulation
A product is not considered defective because another better-quality product has been placed on the market.
The manufacturer, builder, producer, or importer cannot be held responsible if they can demonstrate any of the following:
- They did not place the product on the market.
- If they did place the product on the market, such product has no defect.
- The consumer or a third party is solely at fault.
Reference: “Republic Act No. 7394 (1992, April 13). The Consumer Act of The Philippines”
20. USER CONTENT POLICY
We encourage you to submit and share content such as comments, feedback, suggestions, inquiries, reviews, and other submissions on our website.
By submitting any content, you confirm that:
- You are the sole author and owner of the content.
- You are at least 18 years old, or if under 18, your submission is supervised by a parent or legal guardian who agrees to these terms.
- Your content does not violate any part of this agreement and does not cause harm or injury to any person or entity.
- You agree not to post content that is defamatory, abusive, obscene, or infringes on the rights of others.
- You retain ownership of your content but grant ingcostore.com a non-exclusive, royalty-free license to use, modify, and display it.
- Your content does not contain harmful code, viruses, or malicious software.
- ingcostore.com reserves the right to remove or modify any content that violates these terms or is deemed inappropriate.
21. THIRD-PARTY LINKS
Our website may include links to third-party websites that are not under the control of ingcostore.com. The following points outline our position regarding these links:
21.1 No Endorsement:
Links to third-party websites are provided solely for your convenience. The inclusion of any link does not imply endorsement, approval, or responsibility for the content or practices of the linked sites.
21.2 Lack of Control:
ingcostore.com does not control, monitor, or guarantee the accuracy, completeness, or availability of third-party websites. We are not responsible for any content or services offered on these external sites.
21.3 No Liability:
We are not liable for any damages, losses, or issues arising from your use of third-party websites, including but not limited to errors, inaccuracies, or issues related to the site’s content, functionality, or security.
21.4 Independent Policies:
Third-party websites may have their terms of service and privacy policies. It is your responsibility to review and understand these policies before interacting with or providing any personal information to these sites.
21.5 User Responsibility:
By following links to external websites, you acknowledge and agree that ingcostore.com is not responsible for any transactions, interactions, or consequences resulting from your use of third-party websites.
By using the links provided on our website, you understand that we are not responsible for the content, accuracy, or practices of these third-party sites. We encourage you to exercise caution and review the terms and policies of any external websites you visit. Your use of these third-party links is at your own risk.
22. SUBMIT YOUR IDEAS
At ingcostore.com, we are eager to hear your innovative ideas to enhance our advertising campaigns, promotions, products or technologies, processes, materials, marketing plans, or new product names. Please use the submission form below to provide details about your concept and its potential benefits. Our team will review your submission carefully to consider its feasibility and relevance to our goals.
How It Works:
22.1. Share Your Idea: Provide a detailed description of your idea, including its title and potential benefits.
22.2. Review Process: Our team will assess the idea based on feasibility, impact, and alignment with our strategic objectives.
22.3. Get Noticed: If your idea is selected, we will contact you directly. Exceptional ideas may be featured on our website or social media platforms.
22.4. Rewards and Recognition: Outstanding contributions might be rewarded with exclusive perks or discounts.
Important Notice:
Please refrain from submitting original works, demos, samples, or other proprietary materials. We request that you do not send unsolicited ideas or materials to ingcostore.com or its teams. If you choose to send us such submissions, please be aware that ingcostore.com makes no assurances regarding the confidentiality or proprietary nature of your ideas or works. We will not be liable for any use or disclosure of unsolicited submissions. By submitting your idea, you acknowledge and accept these terms.
By accessing or using our website, you agree to comply with all applicable local, national, and international laws and regulations. Any attempt to damage the website intentionally violates both criminal and civil laws, and we reserve the right to pursue damages to the fullest extent allowed by law.
You agree to the following conduct guidelines:
23.1. Compliance with Laws
You must adhere to all laws and regulations governing online behavior, including local, national, and international laws.
23.2. Prohibited Activities
You must not:
23.2.1. Unauthorized Access: Attempt to access any account, data, or system you are not authorized to use.
23.2.2. Harassment: Harass, threaten, or intimidate other users or staff.
23.2.3. Fraud: Engage in fraudulent activities, including false representation, phishing, or identity theft.
23.2.4. Spamming: Send unsolicited promotional or commercial content (spam).
23.2.5. Malware: Upload or transmit viruses, malware, or other harmful software.
23.2.6. Impersonation: Misrepresent yourself or impersonate others.
23.2.7. Illegal Content: Share content that violates the rights of others or promotes illegal activities, or that is abusive, defamatory, obscene, or otherwise objectionable.
23.3. Restrictions on Use
You must not:
23.3.1. Post advertisements, solicitations, or promotional materials for competing services.
23.3.2. Send chain letters, mass mailings, or spam.
23.3.3. Use automated tools (bots, spiders, data miners) to scrape, index, or reproduce the website or its content.
23.3.4. Collect information from other users without their explicit consent.
23.4. Respectful Communication
Abusive, offensive, or derogatory language is strictly prohibited. Always maintain respectful and courteous communication.
23.5. Content Ownership
Ensure that any content you submit is your own or that you have the necessary rights to use and distribute it.
23.6. Account Security
You are responsible for maintaining the security of your account and must notify us immediately of any unauthorized access or breach.
23.7. User Reviews and Feedback
Ensure that reviews and feedback are honest and accurate, and reflect your personal experience. Do not post false or misleading information.
23.8. Enforcement
We reserve the right to monitor and take action, including suspension or termination of access, if these guidelines are violated. Failure to follow these guidelines may result in content removal, account suspension, or legal action as deemed appropriate.
24. GENERAL DISCLAIMER
ingcostore.com and all its contents, materials, information, software, and products are provided on an "as is" and "as available" basis. Your use of our website is at your own risk.
We make no warranties or representations, express or implied, regarding the functionality or usefulness of our website or any of its contents. This includes, without limitation, warranties of merchantability, fitness for a particular purpose, and non-infringement. We disclaim any liability for direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to, lost profits, data loss, or damages to computer systems that may arise from your use of this website or its contents. We are not responsible for any performance failures, errors, bugs, viruses, or defects associated with your use of the website.
ingcostore.com does not guarantee that the website will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from using our website will be accurate or reliable, that the quality of any products or information obtained through the website will meet your expectations, or that errors in the software will be corrected. Any material downloaded or obtained through the use of our website is done at your own risk, and you will be solely responsible for any damage to your computer system or loss of data resulting from such downloads. Third-party content accessed through links on this website is not adopted or endorsed by ingcostore.com and remains the responsibility of the respective third party.
25. TRADEMARK USE
All trademarks, logos, and service marks displayed on ingcostore.com are the exclusive property of Parsell Company or its licensors.
You are strictly prohibited from:
- Usage of our trademarks in any way that may cause confusion or misrepresent your affiliation with us.
- Reproduction, copying, or distribution of any of our trademarks without prior written consent.
- Altering or modifying our trademarks in any manner.
- Use of our trademarks in domain names, social media handles, or as part of marketing materials without express permission.
- Usage of our trademarks in any unlawful or defamatory manner that may harm our reputation.
Unauthorized use of ingcostore.com’s trademark, logo, or service mark may result in legal action. Any use of our website trademarks must comply with applicable laws and should not imply endorsement, sponsorship, or partnership without our express written approval.
27. Trademarks:
All trademarks, service marks, logos, and trade names (collectively, "Trademarks") displayed on ingcostore.com are the property of ingcostore.com or their respective owners. Unauthorized use of these Trademarks, without prior written consent, constitutes an infringement under RA 8293.
28. User-Generated Content:
By submitting content (e.g., comments, reviews, feedback) to ingcostore.com, you grant us a non-exclusive, perpetual, royalty-free, irrevocable, and sublicensable right to use, reproduce, modify, publish, and distribute such content in any form or medium. You agree that any content submitted is your original work and does not infringe the intellectual property rights of any third party, in compliance with RA 8293 or “The Intellectual Property Code of the Philippines.”
28.1. Copyright Infringement:
If you believe that any content on ingcostore.com violates your intellectual property rights under RA 8293:
28.1.1. Please submit a notice to our email at customersupport@ingcostore.com detailing the alleged infringement.
28.1.2. Identify the material you claim is infringing and specify the part or sentence you believe to be in violation, along with sufficient details to locate the allegedly infringing content.
28.1.3. Upon receiving your notice, ingcostore.com will promptly investigate the claim and take necessary action, including removal or modification of the disputed material, if required.
Disclaimer: ingcostore.com does not intentionally infringe upon any intellectual property rights. Any content found to be infringing will be addressed promptly and remedied in good faith, in compliance with RA 8293.
28.2. Fair Use Agreement:
ingcostore.com respects the principles of fair use, as outlined in Section 185 of RA 8293, which allows limited use of copyrighted material for purposes such as research, teaching, and criticism. Any use of content that may inadvertently infringe upon copyrighted materials is unintentional, and we will take immediate corrective action upon notification.
29. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in compliance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in The Philippines, and you consent to the personal jurisdiction of such courts.
30. OFFICIAL NOTICE
All official communications for ingcostore.com must be submitted in either printed form or electronic media. Printed notices should be sent to our physical address at customersupport@ingcostore.com, while electronic notices can be emailed to customersupport@ingcostore.com. The notice must include the sender's full name, contact information, and a clear description of the matter being addressed. To ensure proper handling, all notices must be marked as an "Official Notice" or "Legal Notice." Any oral communication, such as phone calls or in-person conversations, will not be considered an official notice. All notices must be written in English or the applicable language under Philippine law.
Notices are considered effective only when acknowledged in writing by an authorized representative of Parsell Company. While we aim to respond to valid notices within 14 working days, we cannot guarantee an immediate response due to the nature of the review process. We reserve the right to update or amend this Official Notice policy at any time, with changes being posted on our website. By submitting an official notice, you agree that your communication is legally binding and will be conducted only through the specified communication channels.
31. ACCOUNT TERMINATION
ingcostore.com reserves the right to suspend or terminate your account at any time, with or without notice, for violations of our Terms of Use or engaging in unauthorized or illegal activities. Conditions that may lead to account termination include, but are not limited to:
31.1. Providing false or misleading information
31.2. Engaging in fraudulent transactions or payment disputes
31.3. Unauthorized use of our website for illegal activities
31.4. Attempting to hack, manipulate, or disrupt our website
31.5. Misrepresenting your identity or impersonating others
You may also request to close your account at any time. Once terminated, your access to our website and any associated services will be revoked immediately.
32. GENERAL PROVISIONS
This agreement represents the complete and final understanding between the parties, overriding all previous agreements and representations. The section headings are for reference only and do not limit the scope of the provisions. If any part of this agreement is deemed unenforceable, it will be adjusted only to the extent needed to make it enforceable, without affecting the validity of the remaining terms. ingcostore.com’s failure to act on any breach of this agreement does not waive its right to act on future or similar breaches. This agreement is governed by Philippine law, without regard to conflict of law provisions. Any disputes arising from this agreement or your use of ingcostore.com must be resolved in the courts of the Philippines, and you agree to their exclusive jurisdiction.
33. DEFINITIONS OF TERMS
For these Terms and Conditions, the terms "We," "Us," "Our," or "The Company" refer to ingcostore.com, including its affiliates, officers, employees, and authorized agents. "You" or "Your" refers to any individual or entity accessing or using our website, or products. "Website" refers to ingcostore.com and its subdomains. "Products" refers to the goods offered for sale on our website, while "Third-Party Services" refers to content or services from entities not owned or operated by us but accessible through our website.
All materials found on ingcostore.com, including but not limited to text, graphics, logos, images, videos, designs, and software (collectively, "Content"), are the exclusive property of ingcostore.com or its licensors. The Content is protected under Republic Act No. 8293, otherwise known as the Intellectual Property Code of the Philippines, as well as international copyright treaties. Unauthorized reproduction, modification, distribution, public display, or any form of misuse of the Content without express written permission from ingcostore.com is strictly prohibited. You are granted a limited, non-exclusive, non-transferable license to access and use the Content solely for personal, non-commercial purposes.